Product Return Policy
We want you to love our products! If for some reason you are not satisfied with your purchase you may return your item within 15 days of receipt for a refund. After 15 days, we do not accept returns for any reason other than if the product is defective.
Prior to returning your product, please email firstname.lastname@example.org to let us know why you’d like to return your case. We find that often the problems are easily fixable and would like to walk you through the solution first, before starting the returning process.
To return your product, please follow these simple instructions:
- Pack and return the product, including parts, in the original packaging (and shipping box, if possible)
- Include the original packing slip and receipt
- Tell us the reason for your return address and mail the package to:
Bodacious Cases, LLC
924 Prairie Ridge Road
Ozark, MO 65721
- Unless you received a defective product, you are responsible for return shipping charges
- All returned items are subject to a 20% restocking fee (unless the product is defective)
- Your credit card will be credited for the purchase price of the product, less any applicable restocking fee